B4Students launches the 4th edition of Business Challenge Competition, this time in collaboration with On Solutions company, part of BALFIN Group.
The Business Challenges Competition, organized by the B4Students program, in collaboration with BALFIN Group companies, is an activity dedicated to students who compete with their proposals for solving real business problems. The main aim of this activity is to promote innovation and support the professional growth of students in Albania, who want to develop their skills digital in problem solving, critical thinking, and strategic planning.
A little bit about On Solutions:
On Solutions manages the largest loyalty program in Albania, Happy, with almost +490,000 members being rewarded each year. Happy Program is the only multi-brand scheme in Albania with the participation of leading companies in Albania such as: Spar, Neptun, Jumbo, Fashion Group Albania, Tirana Bank and more to join soon. The company has expertise in Customer Care services, offering a high level customer experience on a daily basis. On Solutions is also responsible for conducting research, surveys and measured customer satisfaction by putting the customer at the center of every decision, aiming at the continuous optimization of customer experiences.
The Business Challenge of On Solutions: What are the most effective ways to increase customer participation in the Happy application?
The student can, according to preference, tackle one or two of the sub-challenges proposed:
1- What are the most effective ways to encourage customers to be active on a daily basis? Happy (or new elements that are not in the app)?
2- How can we educate customers to use the digital card instead physical, as many customers are not familiar with the digital card?
Applications are open until the 8th of March. Within the third week of March, the winning ideas will be evaluated by the jury members.